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Compassionate funeral advice from a compassionate team local to Kirkcaldy, Leslie and Dunfermline

Understanding what to do when someone dies and what first steps to take can be difficult, but at Callum Robertson Funeral Directors, we are here to help you. We are a family-run company, founded in 1998, with 3 local funeral homes, and a sympathetic team on hand to offer you funeral advice.

What to do when someone dies

Losing a loved one is an incredibly difficult thing to go through, whether they have passed away in hospital or at home. Funeral arrangements will need to be made, but there are a few steps to take first, and our dedicated team is on hand to help you take those steps and support you during the grieving process.

When someone dies at home, the first thing you need to do is contact their own doctor or the NHS24 on-call doctor, if outside normal surgery hours. They will then come to the house and arrange for the Medical Certificate to be completed. If your loved one has died in hospital, a medical certificate will be given to you by a member of staff.


After you have contacted the doctor, or received the certificate from the hospital, you can then contact us on our local office numbers shown here. Our funeral director will call out to your home to transport the deceased (if required) to one of our local Chapels of Rest.


01592 595000


01592 749247


01383 740123

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Let us help you navigate what to do

In the event of an unexpected or sudden death

In some cases, if the death is sudden or unexpected, the police may become involved and arrange for the deceased to be taken to a local hospital mortuary, before submitting a report to the procurator fiscal. This should be no cause for concern, as it is part of standard procedure in such situations.


The team at Callum Robertson Funeral Directors will contact the procurator fiscal’s office and keep you well informed of the situation. We will let you know when we are able to collect the Medical Certificate for you and can take you through the next steps of arranging the funeral.

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We provide guidance, support, and practical help when a loved one dies

Our aim is to provide guidance in your time of need, supporting you through a difficult period and helping with all the necessary practical arrangements, such as writing an obituary, arranging a funeral, and organising a memorial. We take extra care to ensure a personalised service that meets your needs, so don’t hesitate to get in touch with us whenever you need compassionate funeral advice.


We have local branches in Leslie, Kirkcaldy, and Dunfermline, and we are only a phone call away. If you aren’t sure where to start, please give us a call. We are local funeral directors, with extensive experience, who are here to help you with your every need, ensuring you get the guidance to help you through this difficult time.

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Mourning woman on funeral with red rose standing at casket or coffin

Contact us if a loved one has died and you need funeral advice and information

on what steps to take.

Call your local branch or use the form provided, and we’ll get back to you soon.
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Get in touch

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1 Brodick Road,


01592 595 000

266 High Street,


01592 749 247

4 Halbeath Road, Dunfermline,

KY12 7QX

01383 740 123

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